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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last Updated: January 2025

AM Pharmacy is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pharmacy services.

Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information from third parties such as healthcare providers and insurance companies.

  • Personal identification information (name, address, phone number, email)
  • Health information (prescriptions, medical conditions, allergies)
  • Insurance information
  • Payment information
  • Website usage data and cookies
  • Communication preferences

How We Use Your Information

We use the information we collect to provide, maintain, and improve our pharmacy services, and to communicate with you.

  • Process and fulfill prescription orders
  • Communicate with you about your prescriptions and health
  • Process payments and prevent fraud
  • Comply with legal and regulatory requirements
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Improve our website and services

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of sensitive data in transit and at rest
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security assessments and updates
  • Employee training on data protection
  • HIPAA-compliant procedures for health information

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With healthcare providers involved in your care
  • With insurance companies to process claims
  • With service providers who assist in our operations
  • When required by law or legal process
  • With your explicit consent
  • In connection with a business transfer or merger

Your Privacy Rights

You have certain rights regarding your personal information under applicable privacy laws.

  • Access and obtain a copy of your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for optional data processing
  • File a complaint with a supervisory authority

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Prescription records are retained in accordance with state and federal pharmacy regulations.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@ampharmacy.org

Phone: (512) 270-4899

Address: Austin, TX